Public-Facing Performance Dashboards

When communities are developing sustainable solutions to address homelessness, they need the help of various research tools and reports. Some reports are required directly by the U.S. Department of Housing and Urban Development (HUD), but these reports alone are not enough to monitor community and program performance and continuously make progress.

HomelessData offers reports that both address HUD requirements and offer additional insights that can be used throughout the year. Our suite of public-facing dashboards were created with the purpose of providing a lens into your homeless systems that can be viewed both at the system and individual project levels. Like the dashboard of a car, dashboards produced using provide a quick view into what is happening “under the hood” within a region.  Each dashboard displays a different lens into the data and should be used with knowledge of the dashboard’s design to best understand homelessness in your community.

Dashboards along with the Performance Management Tools and Scorecards provide critical ongoing feedback for any region that seeks to become a high-performing community.  By managing performance (versus simply monitoring it) the region will be better positioned to reduce the extent of homelessness, minimize the time that people experience homelessness, and keep people housed.

Regions that currently monitor performance annually can take comfort that this automated process is backed with the ongoing guidance and support of Simtech staff.  By working together and leveraging these industry-proven tools we will help to maximize the impact of every dollar coming into the community and be able to make better use of the data as a tool to help us address homelessness.

System Performance
  • Annual metrics based on HUD’s System Performance Measurements  (SPM)
  • Best for broad, entire system performance monitoring
  • Allows for year-to-year trend analysis

The SPM dashboards act as an executive summary of regional activities by following the same seven performance measures that HUD requests in their annual reporting of the same name. Information is visualized it in such a way that historical trends over time can be seen from a regional, system-wide perspective.  From an analysis perspective, these dashboards are useful to help identify areas of strength and weakness in our homelessness response system.

Project Performance
  • A visual representation of HUD Annual Performance Reports
  • Best for peer-to-peer program evaluation of projects
  • Data is unique to the project level; a client may be enrolled in multiple projects

The Project Performance Dashboards dive deeper into the data and help to highlight which particular providers are contributing positively or negatively on the system performance.  The dashboards provide an overview of the quality of the data, details on the demographics of clients served, as well as key metrics that can be used to measure how well each project is doing to support the clients they serve.

Community Performance
  • Best for looking at overview of community of clients
  • Customizable time range
  • De-duplicated client counts
  • Consider various demographics and population types

The Community Performance Dashboards provide an aggregate view of de-duplicated clients in your homelessness response system. From an evaluation perspective, these dashboards allow for cross-filtering on various demographics so you can identify unique number of entries, exits, returns to homelessness, average income, and bed utilization for populations of interest to your homelessness response system. This makes it easy for decision makers to measure the progress of ending homelessness for target populations such as the chronically homeless, young adults, and veterans.